Ballantyne Dentistry is an out-of-network practice. If your dental plan includes out-of-network benefits, it may help pay for care here. Our team files claims for PPO dental plans and can explain our payment process, so you know what to expect.
You may be able to use your benefits even if Ballantyne is not on your plan’s list of dentists. What matters is whether your specific plan covers out-of-network care.
Your cost may be higher than at an in-network office. Ask your insurer about out-of-network coverage, deductibles, and annual limits before deciding how to use your plan.
Fees and payment timing
01
Your treatment fee
You receive a treatment plan with a breakdown of fees before treatment begins.
02
Your payment
Ballantyne collects payment in full before procedures are performed, whether or not you have insurance. Ask our team for the fee and payment due date for your specific appointment.
03
Your insurance benefits
Your insurer determines what your plan covers and pays. Any benefit estimate is a guide, not a guarantee of payment.
Insurance questions
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Will you check my benefits before my first visit?
No. Ballantyne does not verify benefits before you come in. If you need information about your coverage before your visit, contact your insurance company. Our team can answer questions about the practice’s payment and claims process.
Will you file my insurance claim?
Yes. We submit claims for PPO dental plans as an out-of-network practice. Filing a claim does not guarantee coverage or change the payment required for your care.
Can you tell me what insurance will pay?
No. Your insurance company determines benefits under your plan. Estimates are not guarantees. Contact your insurer when you need confirmation about coverage.
What insurance information should I bring?
Bring your current dental insurance card to your appointment. Ask our team how to provide any additional information needed for your claim.
Do you accept Medicare or Medicaid?
Ballantyne does not participate in Medicare or Medicaid. You can ask about receiving care as a self-pay patient.
Care without insurance
You can receive care at Ballantyne without dental insurance. If paying for treatment is a concern, ask about financing options and the terms that apply. Financing is separate from insurance and is subject to approval and provider terms.
Ask about insurance
Call 704-540-2255 and ask for the business coordinator. Tell us whether you have an insurance question, need to understand payment for a visit, or would like to become a patient.